Warriors 3 Things: Steve Kerr had every reason to go ballistic on the refs

first_imgA justified blow upThe Warriors didn’t lose Wednesday night’s game to the Blazers because of the … The Warriors lost their first road game since Dec. 19 Wednesday in Portland, falling to the Trail Blazers 129-107 in a contest that was as engrossing as any the Dubs have played this season.CLICK HERE if you are having a problem viewing the videos on a mobile deviceHere were my three big takeaways from a contest that will be remembered for reasons other than that high-level play:last_img

How Small Businesses Can Make the Most of Yelp

first_img8 Best WordPress Hosting Solutions on the Market Take Advantage of Yelp’s Tools For BusinessesWe mentioned a couple of tools that Yelp has made available to businesses, such as the ability to respond to reviewers. Business owners can find that and more at the site’s business portal, found at biz.yelp.com. From there, you can claim a business listing, add informative details and unlimited photos to it, and establish rewards for customers who check in to your establishment via Yelp. They also publish a weekly email newsletter containing tips and best practices for using the site. It’s been a few years since Yelp launched, but despite proliferatingcompetition, the user-generated business reviews site isn’t going anywhere. For some local businesses, it’s a blessing. For others, the very public, sometimes brutal candor of their customers can be a lot to swallow.Like it or not, social media has empowered customers to call it like they see it and businesses have no choice but to join the conversation. So how can a small, local business make the most of Yelp and its often passionate community? We talked to Luther Lowe, Yelp’s Manager of Local Business Outreach and he shared a few pointers.Don’t Try to Influence ReviewsLet’s be honest: Business owners are used to being in control. When you bought an ad in your local newspaper (remember those?), you could work with the ad sales rep to define exactly the message you wanted the public to see. If somebody thought your service sucked, the worse they could do was gripe to a friend or tell you to your face. Now, those customers collectively have a megaphone that’s arguably even bigger than the one the local paper used to hold.As tempting as it is, business owners shouldn’t try to directly influence the reviews of their establishment on Yelp, says Lowe.“Yelp is different than many other review sites in that we discourage review solicitation,” he says. “There’s only one way to truly influence your reviews on Yelp: a laser focus on customer service.”It’s Just a Negative Review. Don’t Freak Out.Nobody likes to hear negative things said about them. Unfortunately for businesses, most people don’t tend to treat them with the same politeness as they would a person with whom they’re speaking face-to-face. And sure, when somebody publicly trashes your business, it can sting.“No one is taking that negative review as seriously as you are,” says Lowe. “It is, after all, one person’s opinion.”Yelp offers business the means to respond to reviews in a direct, private message or publicly on the site. Lowe recommends starting with a cool-headed, diplomatic message to the dissatisfied customer and then seeing where things go from there.“Often, users will update their review and change it from a 2-star to a 4-star after being contacted by an apologetic-sounding business owner,” says Lowe.If that doesn’t work, well, it’s not the end of the world. Listen and LearnWhether reviews are good, bad or indifferent, they’re still the opinions and anecdotes of actual customers. Never before has so much insight been made so readily available to people who run businesses. Use this feedback to learn what your strengths and weaknesses might be. Improving on those weak points can only result in more satisfied customers – and more positive reviews.Says Lowe, “If ten people say your bread is stale, guess what: your bread is stale.”The information to be gleaned from Yelp isn’t limited to your own reviews, says Lowe. You can also use the site to conduct a competitive analysis and learn what your local rivals are doing to enamor – or enrage – their customers. Apply those lessons to your own business and watch it thrive. A Web Developer’s New Best Friend is the AI Wai… Why Tech Companies Need Simpler Terms of Servic… Tags:#biz#How To Related Posts john paul titlow Top Reasons to Go With Managed WordPress Hostinglast_img read more

South Carolina Lawmakers Pass Solar Bill

first_imgThe South Carolina General Assembly has passed legislation that permits homeowners to lease photovoltaic (PV) equipment from third-party installers, loosening what PVSolarReport has called some of the most restrictive PV laws in the country.The measure, which has been sent to the governor for a signature, establishes a legal basis for financing rooftop solar equipment through lease agreements, according to a report at Utilitydive.com, and follows lengthy negotiations involving solar advocates, utilities, solar installers, and others.The opportunity to lease solar panels instead of having to buy them outright saves homeowners a hefty initial investment. Also, solar installers, such as SolarCity and SunPower, typically claim that homeowners will pay lower rates for power generated on their own roofs than they would through their utilities. Homeowners of leased systems aren’t responsible for maintenance.Third-party funding of PV systems has “dramatically expanded” PV capacity wherever it has been available, Utilitydive.com said.In addition to opening the door to leased systems, the bill maintains South Carolina’s current net-metering rules while requiring state regulators to take a closer look at the system with a “value-of-solar proceeding.” These hearings are aimed at setting a rate for electricity homeowners sell to the grid.About 5% of South Carolina’s net electrical generation in 2013 came from renewable sources, according to the U.S. Energy Information Administration. Most of that, 59%, came from hydroelectric projects. According to the Solar Energy Industries Association, South Carolina ranked 34th in the country for installed PV in November 2013 with 4.6 megawatts of capacity. That’s enough to power 410 homes.last_img read more

Brickell and Baggio nominated for NSW Sports Awards

first_imgTwo Touch Football representatives have been named as finalists in the New South Wales Sports Federation 2013 Sports Awards. David Baggio is a finalist for the Official of the Year, while Gary Brickell will receive a Distinguished Long Service award for his services to the sport of Touch Football over the past 30 years. 2013 has been a great year for both Baggio and Brickell, with Baggio officiating at the 2013 Super Trans Tasman Series in New Zealand in February and named as the inaugural Rick Borg medallist, the Leading Referee at the 2013 National Touch League. He was also named as the Ian Matthew Medal winner for Referee of the Year at the 2013 New South Wales Touch Association (NSWTA) Referees Awards night in May. Brickell was recognised at the NSWTA Referees Awards night, being awarded for 30 years of service. Brickell was also recognised at the 2013 NSWTA Blues Dinner last weekend, being named the Southern Suns Administrator of the Year for his work with the Wollongong Touch Association.The New South Wales Sports Federation 2013 Sports Awards program provides an opportunity to celebrate outstanding achievements and contributions to sport in New South Wales in 2013. The Awards program consists of 13 categories, including athletes, teams, coaches, officials, organisations, events, media and Distinguished Long Service.The 2013 Sports Awards Dinner will be held at Allphones Arena on Thursday, 28 November 2013. For more information of the 2013 NSW Sports Awards Dinner, please visit www.sportnsw.com.au. Related LinksNSW Sports Awardslast_img read more

Elite Referee Education Project

first_imgTouch Football Australia (TFA) is excited to announce it has been identified and will be assisting in a PhD project relating to the education of high performance referees in sport. The study, ‘investigating elite referee learning frameworks and curricula’, is being conducted by Kathy O’Brien, from University of Queensland Department of Human Movement Studies, who is also a former Australian Touch Football Youth coach.The aim of the project is to investigate elite referee practitioner’s conceptions of learning sources that promote the more rapid acquisition of sport-specific skills and personal capacities and the extent to which these key sources are currently incorporated into officiating course designs.As part of this study a series of interviews will be conducted with identified elite referees from the National Referees Squad, in order to gain data that provides a more holistic understanding of each referees’ views and actions, in the context of their role. The findings of the study will be made available to TFA and in turn may assist in the review of programs the overall development of Referees in our sport.  Kathy will be at the National Touch League event to undertake the interviews for which individuals will be communicated with prior to arrange a time suitable for the referee.If you require any further information please contact Tara Steel – tara.steel@touchfootball.com.au. Related Filesmemo_-_elite_referee_project-pdfRelated LinksRef Education Projectlast_img read more

16 days agoBrighton boss Potter dips into pocket to help Ostersunds rescue fund

first_imgBrighton boss Potter dips into pocket to help Ostersunds rescue fundby Paul Vegas16 days agoSend to a friendShare the loveBrighton boss Graham Potter has dipped into his pocket to help Ostersunds’ rescue fund.The Swedish club is battling to stay financially afloat this season.Former OFK coach Potter has contributed to the club’s fighting fund to pay back a tax debt.A statement on the club’s Facebook page read: “OFK’s former coach Graham Potter, together with his colleagues at Brighton, Björn Hamberg, Billy Reid and Kyle Macaulay, went in and made a big contribution to ÖFK in our ‘I believe in this’ campaign. “A big thank you to these four coaches for helping us!” About the authorPaul VegasShare the loveHave your saylast_img

4 days agoMan Utd warned against signing Leicester ace James Maddison

first_imgTagsTransfersAbout the authorPaul VegasShare the loveHave your say Man Utd warned against signing Leicester ace James Maddisonby Paul Vegas4 days agoSend to a friendShare the loveManchester United have been urged to avoid signing Leicester City ace James Maddison.That’s on the advice of former United midfielder Kleberson.”I don’t think it would be great for Maddison to join United,” the World Cup winner told US-Bookies.com.”They [Leicester] have had a good start to the season but when you do a big jump from a smaller club to United, it is mentally tough for these players.”They have to be able to learn to adapt to play at a big club. It will be interesting to see if they can, but I don’t know if he will be a good enough signing for United.” last_img read more

No, College Basketball Reporter, It Did Not Seem Like Kentucky Had 7 Players On The Floor vs. Auburn

first_imgA screenshot of a press conference transcript.Kentucky’s men’s basketball team made easy work of Auburn in this afternoon’s SEC Tournament semifinal game, blowing out the Tigers, 91-67. John Calipari’s squad held Bruce Pearl’s team to 33 percent shooting from the field, while making 56 percent of their own shots. It was a dominating performance in basically every facet of the game. Following the contest, a reporter asked Auburn’s K.T. Harrell if it felt like Kentucky had seven players on the floor. It did not. #math pic.twitter.com/JWg0KVMHHD— Adam Kilgore (@AdamKilgoreWP) March 14, 2015Math can be hard sometimes. Kentucky will play in the SEC Tournament championship game Sunday.last_img

Video: Leonard Fournette Can Squat 400 Pounds Pretty Easily

first_imgLeonard Fournette squats during workouts.Leonard Fournette SquatWe’ve already covered here how much of a beast LSU running back Leonard Fournette is. He’s an incredible talent on the field and by the looks of things, a hard worker off of it.Today, Fournette posted a video on Twitter showing him squatting 400 pounds with ease. I had to take a lost so I could cherish this ish @1future 400 easy @LSUfball pic.twitter.com/C1MaFU2SEL— 7⃣ (@_fournette) February 16, 2016That weight is nothing for him. SEC defenders beware.last_img

BMO launches AIpowered chatbots on Facebook Twitter as mobile banking rises

first_imgTORONTO – The Bank of Montreal is taking a first step towards artificial-intelligence powered customer service by launching chatbots that can field questions via Facebook Messenger and Twitter.The deployment of such technology is the latest move by a Canadian bank to beef up its digital capabilities as customers increasingly conduct their banking on mobile phones and computers, rather than over the phone or in a brick-and-mortar branch.BMO developed the Facebook chatbot in partnership with Vancouver-based Finn.ai and the Twitter one with Toronto-based Massively.They will only answer customer questions such as how to view their account balances or transfer money, not perform transactions, such as paying a bill, themselves, even though chatbots have the capability and some financial institutions are adopting it already.BMO is exploring adding further functions to the virtual robots’ repertoire, but is treading slowly to ensure customers’ personal information discussed on platforms outside of their own digital properties is secure, said Brett Pitts, BMO’s chief digital officer.“We’re not starting in a place where people are entering personal information, or making payments or balances or any of those type of things… We have to be very thoughtful about those elements before we are comfortable rolling out the next generation of features,” Pitts said in an interview.The chatbots have been fed with the top customer questions received at BMO’s call centre and their websites. Both chatbots will learn over time, but customers will also have the option to talk to a live customer service representative on Facebook and Twitter during business hours, he added.Other Canadian banks have either been testing or rolling out chatbots on Facebook and Twitter as well. In October last year, Calgary-based ATB Financial launched a virtual banking assistant in conjunction with Finn.ai that allows users to do transactions such as paying bills via Facebook Messenger. Also in October, Toronto-Dominion Bank announced an agreement with Kasisto to integrate its AI-powered interactive chat interface into the lender’s mobile app.TD and BMO are also among the financial institutions that have developed a voice app, called a skill, that allow customers to ask questions via Amazon’s voice-activated assistant, Alexa.These technologies can help these financial institutions both save costs and address higher volumes of customer requests.The Big Five Canadian lenders have been in a technological arms race in recent years and have been ramping up investment and spending to stay ahead of the curve.Last year, BMO increased its technology spending by 13 per cent, and expects that expenditure to grow in the double digits moving forward, its chief executive Darryl White told an industry conference in January.Meanwhile, the physical footprint of Canada’s five largest lenders is shrinking, as they close or remove more branches than they are opening.In the 2017 fiscal year, these banks collectively opened or relocated 39 and 29 branches, respectively, but closed 170 brick-and-mortar locations, according to their public accountability statements. BMO closed 19 branches, but opened three and relocated nine in the 12 months ended Oct. 31, 2017.Its a reflection of changing banking patterns among Canadian consumers. A 2016 survey commissioned by the Canadian Bankers Association shows that 51 per cent say online or internet banking was their primary method, up from 47 per cent in 2012. Mobile banking was the route of choice for 17 per cent of those surveyed, up from five per cent four years earlier. ATMs and tellers were falling out of favour, at 16 per cent and 12 per cent respectively, compared to 26 per cent and 17 per cent in 2012.BMO will be investing in its traditional digital platforms, but will be looking at different ways to interact with customers, particularly in conversational interfaces, said Pitts.“Clearly, there are a number of indications that we are going to be thinking more flexibly about digital distribution.”last_img read more